Integrity Garage Door Repair

The Most Trusted and Experienced Name for Garage Door Repair and Replacement in Suffolk!

Integrity Garage Door Repair is an independently owned garage door repair company that specializes in repairing and replacing garage door. The company has been serving the residents of Suffolk, VA for many years. Integrity Garage Door Repair is well-known for its top-notch customer service.

Integrity Garage Door Repair, Inc., Garage Doors, Virginia Beach, VAIntegrity Garage Door Repair, Inc., Garage Doors, Virginia Beach, VA

request a service

Trusted Garage Door Technicians
Google Customer Reviews

Garage Door Won't Open? Common Causes and Solutions

Having a malfunctioning garage door can be frustrating and inconvenient. When you’re ready to leave or return home, the last thing you want is a door that refuses to open. Luckily, many common causes for a garage door not opening have straightforward solutions. In this blog post, we’ll explore some of the usual suspects behind this issue and provide practical solutions to get your garage door working smoothly again.

Garage Door Common Causes

Dead Batteries in the Remote

One of the simplest and often overlooked causes of a garage door not opening is dead batteries in the remote. The remote control operates the door opener, and if its batteries have drained, the signal won’t reach the opener. Replace the batteries with fresh ones, ensuring they are inserted correctly, and try operating the door again.

Power Connection Problems

Check if the garage door opener is receiving power. A loose or disconnected power cord could be the reason your door won’t open. Inspect the power outlet and ensure it’s functioning properly. If the power cord is damaged, contact a professional like Integrity Garage Door Repair to repair or replace it safely.

Malfunctioning Photo-Eye Sensors

Modern garage doors are equipped with photo-eye sensors located near the bottom of the door tracks. These sensors detect any obstruction in the door’s path and prevent it from closing if something is detected. If the sensors are misaligned, dirty, or blocked, they may prevent the door from opening as well. Clean the sensors, ensure they are properly aligned, and clear any obstructions in their path.

Broken Torsion Springs

Torsion springs play a crucial role in counterbalancing the weight of your garage door, making it easier to open and close. If you notice a broken torsion spring, attempting to open the door can be dangerous. Broken springs often make a loud noise when they snap, and you may observe the door appearing crooked or having difficulty staying in place. In this case, it’s essential to contact a professional like Integrity Garage Door Repair to replace the broken spring safely.

Disconnected or Damaged Emergency Release:

The emergency release cord on your garage door opener is designed for manual operation during power outages or when the opener is malfunctioning. If the emergency release is pulled or disconnected accidentally, it can prevent the door from opening automatically. Inspect the release mechanism and ensure it’s properly engaged with the opener. Reconnect it if necessary, following the manufacturer’s instructions.


While some garage door issues can be resolved through simple troubleshooting, others require specialized knowledge and equipment to fix safely. Professional contractors have the experience and expertise to identify the root cause of the problem and provide the most suitable solution. Attempting DIY repairs on complex issues, such as broken springs or electrical problems, can be dangerous and may lead to further damage or personal injury.

Regular maintenance is key to preventing recurring garage door issues. Schedule professional inspections and maintenance services at least once a year. Lubricate moving parts, such as rollers, hinges, and tracks, to reduce friction and ensure smooth operation. Keep the tracks clean and free from debris. Additionally, avoid hanging objects from the garage door, as they can interfere with its balance and cause premature wear and tear.